We would like to remind you to always report ongoing crimes to the police, 112. Always contact the operator or the company that rents the security facility in the first place.
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If you rent an alarm system from Videotech and need to get in touch with our service team in the evenings and weekends. Then contact our emergency service which is mannedat 16.00-20.00 on weekdays and at 07.00-17.00 on weekends.
All emergency cases are charged according to the current price list. Remember to always have your alarm code / authorization code ready.
At other times, all cases are handled by our operators at the alarm center.
Videotech Service Team
We are ready to help you every weekday 07.00 - 16.00.
Our emergency staff are ready to help you at 4.00 PM – 8.00 PM all weekdays and weekends at 7.00 AM – 5.00 PM. The alarm centre is available around the clock.
You as a customer should always feel that you can turn to us with your questions or challenges regarding construction alarms, company alarms, temporary fire- or evacuation alarms. The security industry is sometimes perceived as square, we try not to be.
With satisfied customers all over the country, we stop burglary attempts in 9 cases out of 10. Connected alarm centres deal with and act on alarms around the clock, every day of the year, and we take responsibility for following up events related to alarms or burglaries at the workplace. With our concept, we take care of all connections to security guards and alarm centres and support you as a customer on the phone with everything.